Returns to China
Goods shipped back to China, including the customs steps for returned goods.
Returns Handling & Re-routing
When goods need to come back, go back to a supplier or move to a new address, we arrange the collection, transport and paperwork.
- Returns to China or to suppliers
- Re-routing to a new address
- Options and costs confirmed first
When Goods Need to Move Again
Not every shipment ends at the first address. Defective goods may have to go back to the factory, stock may need to move to another warehouse, or a delivery may be refused.
Tell us where the goods are and where they need to go. We check the options, including customs for goods going back to China, and confirm the route and cost before anything moves.
Get a Quote
What We Can Arrange
Book only what you need, on its own or with transport from China.
Back to the supplier
Defective or wrong goods returned to your supplier in China.
Re-routing
Goods moved to a new address, warehouse or Amazon fulfilment centre.
Inspection on return
Returned goods counted and checked, with photos sent to you.
Re-shipping
Repaired or replaced goods sent out again with your next shipment.
Not sure what you need?
Tell us about your orders and suppliers. We suggest a scope and send the price in writing.
Ask us
What to Send Us
These details are enough for a scope and a price. Send what you have; we ask for the rest.
- Where the goods are now
- Quantity, weight and carton sizes
- Where they need to go
- Reason for the return
How It Works
Scope and cost confirmed in writing before any work starts.
- 1
Tell us the situation
Location, quantity and reason.
- 2
Check the options
Route, customs and cost confirmed.
- 3
Collect and move
Goods collected and shipped.
- 4
Hand over
Delivered to the supplier or new address.
Returns Handling: FAQ
Can goods be shipped back to China?
Yes, but returned goods need the right customs paperwork. Send us the details first and we confirm what is needed before anything is shipped.
Can you send goods back to my supplier?
Yes. Returns can be delivered to your supplier in China, and we can collect the replacement goods for your next shipment.
What does a return cost?
It depends on where the goods are, the volume and the destination. We give you the options and costs before you decide.
Can you move stock between Amazon warehouses?
Tell us the current location and the new destination. We check whether we can arrange it and confirm the cost.
Scan to add us on WeChat
WhatsApp +86 152 1895 5440